Account & Billing
Learn about GoodCharlie services and how to make updates/changes to your account.
27 articles
Does GoodCharlie offer average or balanced billing?
How do I create a MyAccount?
How do I change my email address in MyAccount?
Where can I locate my energy plan documents in MyAccount?
How to set up usage and billing alerts in MyAccount
Can I receive paper bills?
Does GoodCharlie offer a referral program?
How do I setup Autopay?
How can I reset my password?
Who do I contact regarding my bill?
How do I update my payment method?
Can I pay my bill after the due date?
How do I turn off paperless billing?
How do I terminate my GoodCharlie energy service?
What happens if I move before my contract ends?
How can I check my account balance with GoodCharlie if I have multiple accounts?
How to login with Google
What if I forget my Google password?
What payment methods can I use to pay my GoodCharlie Energy bill?
How do I request a Proof of Service document for my landlord?
When will my renewal offers be available?
Can I renew with the same rate I have now?
What is the month-to-month rate?
How can I contact your support team?
How do I enable my microphone and camera?
How can I reset my password?
What other bill payment assistance resources are available?