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Why does MyAccount show my status as "Suspended"?
Why does MyAccount show my status as "Suspended"?
Tori avatar
Written by Tori
Updated over a year ago

If your account balance is not paid in full by the date indicated on your disconnection notice, your service will be suspended and the full amount must be paid in order to have your services reconnected. Please know, that any additional charges assessed by your TDU will be passed to your account without markup. You can refer to your Terms of Service for a full listing of fees.

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