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Tech and Troubleshoot
Tech and Troubleshoot
Learn how to use our platform and how to troubleshoot any issues.
9 articles in this collection
Written by
Tori
I keep receiving a "400 Bad Request" message when trying to access MyAccount. What should I do?
Written by
Tori
Updated over a week ago
I am having trouble connecting to the video call. What should I do?
Written by
Tori
Updated over a week ago
Do I need to prepare for a video call with a GoodCharlie vet?
Written by
Tori
Updated over a week ago
The GoodCharlie website wont load or is functioning improperly.
Written by
Tori
Updated over a week ago
Why is my video quality so poor?
Written by
Tori
Updated over a week ago
How do I enable my microphone and camera?
Written by
Tori
Updated over a week ago
How can I reset my password?
Written by
Tori
Updated over a week ago
How can I contact your support team?
Written by
Tori
Updated over a week ago
I'm having trouble logging into MyAccount, what should I do?
Written by
Tori
Updated over a week ago