All Collections
Tech and Troubleshoot
Learn how to use our platform and how to troubleshoot any issues.
By Tori1 author10 articles
The GoodCharlie website wont load or is functioning improperly.
How do I enable my microphone and camera?
How can I contact your support team?
How can I reset my password?
I'm having trouble logging into MyAccount, what should I do?
How do I update my GoodCharlie MyAccount username?
I keep receiving a "400 Bad Request" message when trying to access MyAccount. What should I do?
I am having trouble connecting to the video call. What should I do?
Do I need to prepare for a video call with a GoodCharlie vet?
Why is my video quality so poor?