How to Report a Power Outage
If you are experiencing a power outage, it's important to report it to your local utility company as soon as possible. Here's how:
Contact Your Local Utility Company
The first step in reporting a power outage is to contact your local utility company. You can find their contact information on your bill or by searching online. Most utility companies have a dedicated phone number for reporting outages.
CenterPoint Energy
If you are a CenterPoint Energy customer, you can report a power outage by calling 800-332-7143. You can also view their outage map to see if there are any reported outages in your area.
Oncor Electric
Oncor Electric customers can report a power outage by calling 888-313-4747. You can also check their outage map to see if there are any reported outages in your area.
AEP Texas
If you are an AEP Texas customer, you can report a power outage by calling 866-223-8508. You can also view their outage map to see if there are any reported outages in your area.
Texas New Mexico Power
Customers of Texas New Mexico Power can report a power outage by calling 888-866-7456. You can also check their outage map to see if there are any reported outages in your area.
The links to the outage maps above can help you avoid making a call if there's already a reported outage in your area.
Sign Up for Outage Alerts
We highly recommend signing up for outage text alerts if your utility company offers them. This way, you can be notified as soon as an outage occurs in your area.
Overdue Bills and Power Restoration
If you are experiencing an outage and your bill is overdue, please make sure that a disconnection notice hasn't expired. If it has, you will need to contact GoodCharlie at 800-205-5230 to have your power restored.
Reporting a power outage is important for the safety and well-being of your community. By following these steps, you can help ensure that your utility company is aware of the outage and working to restore power as quickly as possible.