A critical care customer is a customer ("Pack Member") whose electricity service is medically necessary. If you believe you are eligible for a critical care account, you can ask your doctor to complete a critical care application. Once its filled out, fax it to your TDSP using the fax numbers on the top of the first page.
English Critical Care Form: https://www.puc.texas.gov/industry/electric/forms/critical/ccform.pdf
Spanish Critical Care Form: https://www.puc.texas.gov/industry/electric/forms/critical/ccform_spanish.pdf

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